All our products work as advertised. In case you are not happy with the product or services, we provide a 10 day (no questions asked refund). Our aim is to have you as a happy customer.
10-day Money-back Guarantee & Refund Policy
At Marketti.io, we want you to be 100% happy with your purchase.
If you have any issue with your purchased product, please do not hesitate to Contact Us on this website.
If for any reason you’re not happy with the product or our support, we want to make things right.
That’s why we offer a full, no-hassle refund within 10 days of your purchase. We’d also love to know what went wrong and how we can improve your experience.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
After your request is reviewed we get in touch with you for the refund process.
Our billing team typically processes your refund within 2-3 working days. Once the refund is processed, it may take 5-10 business days for the refund to appear in your account.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at help[@]marketti.io
Shipping returns
To return your product, you should mail your product to to the address we shall communicate to you via email.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us at help[@]marketti.io for questions related to refunds and returns.
